Where is UX Heading in 2020?

Gartner published their “Hype Cycle for User Experience” on 07 August 2019. Few notable UX practices were sliding down, and a few others are moving up in the Hype-Cycle. Understanding this hype-cycle would help UX practitioners to hone the skills, stay ahead in the industry. As Gartner mentions, UX being one of the core competencies for the digital transformation; it helps to understand where UX is heading while designing for future experiences.

On the Rise

DesignOps
IoT-Enabled Applications
Multi experience Development Platform

At the Peak

Customer Journey Analytics
Design Sprints
Digital Experience Platforms
Chatbots
Conversational User Interfaces
Motion Design
Agile Research
Progressive Web Apps
Service Design

Sliding Into the Trough

Design Thinking
Inclusive Design
Virtual Assistants
Augmented Reality

Climbing the Slope

UX Tools
Gamification
Virtual Reality

Few other notable reports which would help you in understanding where UX is heading in 2020.

The State of UX in 2020From the tools, we’ll use, to our process, to the behaviors that will change the way we design — here’s a list of what…trends.uxdesign.cc

2019 Design Tools Survey ResultsThe annual Design Tools Survey is a free resource for creators, companies, and classrooms to educate themselves on the…uxtools.co

Global Design Survey 2019 — DribbbleWe kicked off the Dribbble Global Design Survey to better understand the design community and how and where it’s…dribbble.com

Sit back relax over a weekend and give these reports a read with your favorite drink ☕, it helps you to retrospect how we are performing as an industry and where we are heading in 2020.